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Bold Tech for Boutique Success: Enhancing The Guest Experience
Tuesday October 29, 2024 2:30pm - 3:00pm CDT
Solutions Stage (Expo Hall)
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How can technology free up your employees to better serve guests. We'll hear from top women in hospitality about what technology is accomplishing on property that really makes the difference in guest experience and your bottom line. Learn how you can accomplish the same thing at your property, no matter the size.  
Moderators
avatar for Suzanne Bagnera, PhD, CHA

Suzanne Bagnera, PhD, CHA

Assistant Professor & Director, Executive Education, Florida International University, Chaplin School of Hospitality & Tourism Management
Suzanne Markham Bagnera, Ph.D., is an Assistant Professor and the Director of Executive Education at the Chaplin School of Hospitality and Tourism Management at Florida International University. She brings more than 22 years of higher education experience and more than 25 years of... Read More →
Speakers
avatar for Suchi Reddy

Suchi Reddy

Chief Information Officer, Visual Matrix
Suchi Reddy is the Chief Information Officer at Visual Matrix, where she oversees IT and Operations teams. With over 25 years of experience, she has a proven track record in project management, quality control, and information security across various industries. Her expertise includes... Read More →
avatar for Kristie Goshow

Kristie Goshow

Chief Commercial Officer, KSL Resorts
Kristie Goshow brings a diversity of hospitality and travel industry experience to her role as KSL Resort’s chief commercial officer. Her responsibilities at KSL are extensive and include strategy and brand development, marketing and sales demand creation and consumer/guest experience... Read More →
avatar for Amy Hulbert

Amy Hulbert

Vice President, Boutique and Upscale Brands, BWH Hotels
Amy Hulbert is vice president of boutique and upscale brands for BWH Hotel Group. A 25-year veteran of the hospitality design industry, Hulbert joined the company in 2010 and now leads the brand team in helping promote the successful growth and performance of its upscale and boutique... Read More →
avatar for Dina Belon

Dina Belon

President, Staypineapple Hotels
"With almost 30 years in the hospitality industry, Dina has spent the past eight years in progressive leadership roles with Staypineapple Hotels. She started leading real estate assets and transitioned to Chief Operating Officer, followed by her most recent appointment as President... Read More →
avatar for Michelle Session

Michelle Session

Principal, Westline Properties LLC
Michelle is an accomplished executive with over 20 years of experience in hospitality and real estate. As Chief Operating Officer of Jensen Orehi Properties and Principal of Operations and Strategy at Kensington Investment Group, she has demonstrated exceptional leadership for the... Read More →
Tuesday October 29, 2024 2:30pm - 3:00pm CDT
Solutions Stage (Expo Hall)
  Solutions Stage - Expo

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