The Hospitality Show 2024

It's all about food and beverage at the inaugural AHLA F&B Summit @ The Hospitality Show. Connect with F&B professionals from across the country, gain insights from industry leaders on F&B issues, and more!
Admission to the AHLA F&B Summit is included in The Hospitality Show All Access Pass, but requires you to register separately.

The F&B Summit is open to F&B professionals only. Vendors interested in sponsorship opportunities, please contact Beth Hartgen, bhartgen@ahla.com.

F&B Summit Topics Include:

• Food & beverage economics
• Design & market dining offerings to capture hotel & neighborhood guests
• Capitalize on resurging meetings & events business

Featured Speakers: 

• Jean-Luc Barone, Chief Executive Officer, White Lodging
• Greg Griffie, SVP, Food & Beverage, Davidson Hospitality
• Tunde Wackman, Chief Development Officer, World Central Kitchen

Next Steps:

1. Purchase your All Access Pass to The Hospitality Show. This includes free registration to the AHLA F&B Summit, access to the keynote sessions and main stage, admission into evening receptions, and much more. 
2. Register for the F&B Summit @ The Hospitality Show here. 

Join commercial leaders at the first of a series of HSMAI Futures Forum events for an in-depth exploration of “Understanding the Changing Dynamics of Business Travel.”

This half-day session will focus on the commercial impacts of NDC (New Distribution Capability) on the hotel industry, the framework of today’s multi sourcing, and the importance of actively managing brands and properties in the onward distribution space.

Engage with subject matter experts through presentations, panels, and discussions to enhance your knowledge and challenge your B2B2C thinking. Elevate your approach and drive success in the evolving business travel landscape, addressing how different generations of business travelers shop, source, and book business travel.

Register here.

9:00 – 9:30am — Breakfast & Welcome Reception

9:30 – 10:15 AM — New and Emerging Travel Trends: The McKinsey Perspective
Ryan Mann, Partner at McKinsey & Company, advises travel and hospitality organizations with a core focus on strategy and growth. Ryan will highlight new and emerging travel and consumer behavior trends identified through McKinsey’s extensive research. He will help industry leaders better understand the future direction of travel and provide insights for making more informed strategic decisions when it comes to B2B2C and SMB business.

10:15 – 11:30 AM — Unlocking Market Insights to Optimize Performance
Get ready to drink from a firehose of data as we arm you with insights to lead your company’s B2B2C and SMB sales and marketing initiatives. You’ll hear from:

• Amadeus on performance data update in the business travel space, particularly around the impacts of channel dilution and multi-sourcing
• Kalibri Labs on overall trends in hotel performance data
• Research update on the current state of Business Travel
• And more to be announced!

11:30 AM – 12:30 PM — Networking Lunch
You’ll have the opportunity to connect with industry peers, share insights, and build professional relationships in a relaxed, informal setting. It’s a chance to discuss key topics from the morning and explore potential collaborations over a meal.

12:30 – 1:15 PM — The Evolution of Business Travel
With a focus on the evolution of the customer journey and booking trends, this panel of key executives from Derbysoft, HRS, and Navan will dive deep into the current landscape, and prepare you for what is coming next.

1:15 – 2:00 PM — Digital Transformation and Travel Tech Advancements
From first party data and loyalty to fintech, this session will look at how travel technology and distribution partners are leading the way in digital transformation for the hotel industry. We’ll also learn how data, CDP (customer data platforms), and CRM (customer relationship management) are going to continue to evolve into 2025. This panel will be moderated by Michael Shiwdin, Group Vice President, Guest Engagement, Loyalty and Strategic Partnerships for Wyndham Hotels & Resorts.

2:00 – 2:30 PM — Putting it All Together
This wrap-up conversation will zero in on the day’s key take aways, and prepare you to activate the day’s learnings to impact your company’s approach to B2B2C and the SMB segment.
Moderated by:

• Lori Kiel, CHDM, Senior Vice President of Revenue Management, Pyramid Global Hospitality, and Chair of the HSMAI Foundation Board of Directors
• Dorothy Dowling, Managing Director, Horwath HTL

It's all about GMs at the 2^nd annual GM Summit @ The Hospitality Show! Connect with general managers from across the country, gain insights from industry leaders on issues facing general  managers, and more! After the GM Summit, don't forget to head over to The Hospitality Show Main Stage for the 2024 GM Awards at 3:15 p.m.
Admission to the GM Summit is included in The Hospitality Show All Access Pass, but requires you to register separately.

The GM Summit is open to GMs only.

Next Steps:

1. Purchase your All Access Pass to The Hospitality Show. This includes free registration to the GM Summit, access to the GM Awards on The Hospitality Show Main Stage, and much more.
2. Register for the GM Summit @ The Hospitality Show here. 

Attending the GM Summit? Share on social media with these sample social posts.

Kick off your experience with a warm welcome and insightful opening remarks from industry leaders. Get a preview of what’s ahead and set the tone for an inspiring event.

The GM Awards are our industry's most prestigious national awards program aimed to celebrate the incredible accomplishments of our nation's top GMs. Honor the unsung heroes of our industry whose contributions go above and beyond just making guests smile. We'll honor the top GMs in six categories:

• Resort
• Independent
• Extended stay
• Full-service
• Select service
• GM Lifetime Achievement Award

The multi-faceted management, ownership and franchising relationship deconstructed. Kevin Jacobs, CFO and President, Global Development, Hilton, and Mitch Patel, President and CEO, Vision Hospitality Group, will talk about unity, strategic partnerships and the power that comes from aligning these relationships.

Internationally recognized culinary innovator, author, educator, humanitarian, and chef/owner of José Andrés Group – shares his passion and belief in the power of doing good. His non-profit World Central Kitchen has delivered over 350 million meals worldwide to people affected by natural disasters, the pandemic, the war in Ukraine and most recently, in Gaza. Named one of Time’s “100 Most Influential People,” in both 2012 and 2018 and the recipient of the 2015 National Humanities Medal, José Andrés believes ‘food is a basic human right’ and he stops at nothing to make sure that right is upheld. Hear for yourself, how he does it in this lively discussion.

Did you know that San Antonio hosts some of the largest Day of the Dead celebrations in the country? Rooted in rich Mexican heritage, this beautiful holiday honors life, memory, and cultural legacy.
Celebrate with us at The Hospitality Show and immerse yourself in the vibrant spirit of Día de los Muertos at our highly anticipated Welcome Reception!

Dress to impress! Get ready for an unforgettable night of fun, celebration, and valuable conversations.

RSVP: Login to the Registration Resource Center with your badge number and email address. Upon logging in, select "upgrade my registration" and select the Welcome Reception on the "add-ons" page after the main package selections. The Welcome Reception is open to all pass holders for The Hospitality Show on a first-come, first-served basis. All attendees must be 21+.
Round-trip transportation is provided to and from the convention center (main entrance) and the Tobin Center. Buses will run from 6:30pm to 10:30pm.